Privacy Policy

Overview

WYRE Technology, LLC (“WYRE,” “we,” “our,” or “us”) operates wyre.ai and conduit.wyre.ai (the “Sites”) and the Conduit AI gateway service (the “Service”). This Privacy Policy describes how we collect, use, and share information about you when you use our Sites and Service.

Information We Collect

Information you provide directly: When you contact us via email, fill out a form, or sign up for the Service, we collect the information you provide, such as your name, email address, company name, and any messages you send us.

Usage information: When you visit our Sites, we automatically collect certain information about your device and how you interact with the Sites, including your IP address, browser type, referring URLs, and pages visited. We use Google Analytics (GA4) to understand how visitors use our Sites. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Service data: If you use the Conduit Service, we collect data necessary to operate the Service, including authentication credentials, API usage logs, and configuration settings. This data is isolated per organization and is not shared across customers.

How We Use Your Information

• To provide, operate, and improve our Sites and Service
• To respond to your inquiries and provide customer support
• To send you information about updates, new features, or other communications you’ve requested
• To analyze usage patterns and improve the user experience
• To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Third-party vendors who help us operate our business (such as hosting, analytics, and email services), who are contractually required to protect your information.
• Legal requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of WYRE, our customers, or others.

Cookies

Our Sites use cookies and similar tracking technologies to improve your experience. Google Analytics uses cookies to collect usage information. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Data Retention

We retain your information for as long as necessary to provide our Services and comply with our legal obligations. You may request deletion of your personal information by contacting us at the address below.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at hello@wyre.ai.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is perfect and we cannot guarantee absolute security.

Children’s Privacy

Our Sites and Service are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

WYRE Technology, LLC
Chattanooga, TN
hello@wyre.ai