FEATURES
A scannable map of everything Conduit does for your MSP, grouped by the outcome it delivers. Every card is a real, shipped capability. Nothing aspirational.
Recently shipped
Every connected vendor gets its own access editor — grant, restrict, or revoke any team member’s access, tool by tool. Every decision carries a full why-trace, so you can see immediately why someone could (or couldn’t) call a tool, no guessing required.
Call volume and last-active status for every customer you manage, right on your dashboard — no placeholders, no guessing which accounts have gone quiet.
Your wholesale invoice now shows which customer drove which line — no more matching one lump sum against your own books by hand. For the full breakdown, your Billing tab is always the source of truth.
Conduit automatically scans and sanitizes vendor responses for prompt-injection patterns before they reach your AI. It’s pattern-based scanning, not a guarantee against every attack — one more layer of defense, not a silver bullet.
Drill into any customer workspace and see their billing through the same page they use — live plan, seats, and payment status, not a reseller-side reconstruction. If there’s nothing to show, you get the same honest empty state they do — never a fabricated number.
Know exactly what your AI is doing, when, and with what data.
Conduit logs every tool call your team makes: who ran what, against which vendor, when. The audit log is the answer to "what just happened with that customer’s data?"
The usage dashboard shows tool-call activity, top vendors, error rate, and per-user activity in one place. Spot trends before they become tickets.
Conduit continuously checks every connected vendor and surfaces live status. You see degradation before your customers do.
Pull the audit log to CSV for compliance reviews, customer reports, or your own long-term records. No additional tooling required.
Forward audit events to Loki, Graylog, or LogScale as each entry is written. Your existing SIEM workflows pick up AI tool calls without changing anything.
When you need deeper context, optionally record tool arguments and result summaries. Off by default; turn on per-org when an investigation needs it.
Decide which AI can call which tool, for which user, on which terms.
Decide exactly which vendor tools each role is allowed to invoke. Deny-by-default; grant per-tool, per-role. No more "everyone has admin access to everything."
Organize members into teams with owner, admin, and member roles. Clean separation of who can change what. No spreadsheet, no tribal knowledge.
Send a shareable invite to bring a teammate into your organization. They sign in, accept, and inherit the role you assigned. No admin re-work.
Connect Entra ID, Okta, JumpCloud, or Google Workspace and let SCIM provision your team automatically. Joiners and leavers update without manual touch.
Issue non-human credentials so scripts and automations can call vendor tools without a person’s login. Keeps automation off shared user sessions.
Plug the MSP stack you already run straight into your AI agents.
Connect the MSP tools you already run, from RMM and PSA to documentation, security, email security, and accounting, to your AI agents. New vendors land regularly.
Connect any supported vendor with the API keys you already have. No new accounts, no per-AI vendor contract. Conduit uses your existing vendor seats.
Point Claude (or any MCP client) at a single URL and reach every vendor you’ve connected. No per-tool client config, no per-vendor wiring on the AI side.
Your user authenticates once. Conduit resolves and injects the right vendor credentials behind the scenes. No per-vendor logins to juggle.
When a vendor’s OAuth token expires, Conduit refreshes automatically. Connections don’t silently break and require a re-auth dance.
Production-grade protection for keys, traffic, and the prompts in between.
Every vendor key and token is encrypted with its own per-record key (AES-256-GCM). Database compromise doesn’t equal credential compromise.
Your AI clients connect over OAuth 2.1 + PKCE, the modern proof-of-possession standard. No API keys pasted into the AI client, no shared static secrets.
Vendor responses come back as structured data, not free-form text the AI can be tricked by. Reduces the surface for hijacked instructions in tool output.
Your team signs in via Microsoft, Entra ID, or email. The corporate identity is already in place, with no new account to provision and no new password to remember.
Headless AI access for the scripts and pipelines that already run your MSP.
Call vendor tools over a plain REST endpoint built for automation, not just chat. Cron jobs, CI runs, and integration scripts all work the same way.
The CLI path strips MCP protocol overhead to cut token usage on every call. Your AI bill stays lower at the same volume.
Run Conduit under your own brand, across a multi-customer estate.
Run Conduit under your own MSP’s name, logo, and colors. Your customers see your brand at every touchpoint: sign-in, email, dashboard.
Run an estate of customers and sub-customers, each cleanly isolated with its own users, vendors, and audit log. The reseller hierarchy is first-class, not bolted on.
Pick a plan that fits your team, or talk to us about Enterprise.